Course Description

The world today is constantly evolving. Yet the management of change is often seen as a stand-alone discipline, not integrated with the day to day. Projects continuously shift, new systems, policies, processes, ways of working, as well as the impact of technology and Artificial Intelligence (AI). It is all change. Whether it is the management of an evolving project, the implementation of a new system and process, or the management of a continuous changing environment, it must be planned and supported.  There is a well repeated mantra that goes, ‘70% of change programs fail’ (McKinsey Quarterly November 2025). However, with the right planning and support, your chance of success will increase.  Whether it is the management of an evolving project, the implementation of stand-alone change or the management of a continuous changing environment, then this course will help you to manage change and maximise your chances for success.
 

Learning Objectives

• Explain the purpose and value of change management 
• Understand the different types of change
• Describe and implement popular change management models and frameworks
• Apply change management practices within your own organisational setting
• Improve your chances for successfully implementing and managing change 

Course Outline - split across two 3 1/2 hour modules

Module One – Change Management Theory

• Introduction to change management
• Planned change vs emergent change
• Simple or chaotic change
• Force field analysis
• Kelman’s levels of adoption
• The implementation of change
• Change management models
• Continuous change management cycle
• Supporting agile practices & tools

Module Two – Practical Application

• Human responses to change
• Leadership through change
• Team structures and effectiveness
• Stakeholder assessment
• Building engagement
• Communication channels & planning
• Ways to connect & managing resistance 
• Assessing impact, measuring adoption & compliance, embedding change

Target Audience - courses are tailored to the appropriate work environment

• Clinical research professionals across all disciplines and levels of experience
• Paid staff and volunteers working across the charity sector

About The Trainer

This training has been developed by Danny Nasmyth-Miller BA Hon’s, MBA.  Danny has worked in the clinical research industry and charity sector for over 25 years where he has led project teams, departments and organisations. As well as a qualified trainer, Danny is a certified change management professional, holding the accredited Foundation and Practitioner levels of certification from the APMG. In an ever-evolving world, Danny has developed this course to integrate his expertise in clinical research and the charity sector with change management. The primary objective of the course, is to empower attendees to navigate the complexities and uncertainties of a dynamic and changing environment and be able implement change successfully within their own work environment.